Terms of service
1. Introduction
Welcome to Maane Official. By accessing our website and making a purchase, you agree to the following Terms & Conditions. Please read them carefully before using our services.
2. Orders & Payments
-
All orders placed on our website are subject to acceptance and product availability.
-
We accept payments via bank transfer, credit/debit cards, and other online payment methods integrated through our secure payment gateway.
-
An order confirmation will be sent to your email or via SMS once payment is received.
-
All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
3. Shipping & Delivery
-
We offer nationwide delivery across Pakistan.
-
Standard delivery timelines range from 3 to 7 working days, depending on your location.
-
Customers must provide accurate shipping details; Maane Official is not responsible for delays due to incorrect information.
-
Shipping charges will be displayed at checkout before you confirm your order.
4. Returns, Refunds & Exchange Policy
-
We do not offer refunds unless the product is unavailable. In such cases, refunds are processed within 5 working days.
-
Exchanges are only accepted for unused, unwashed items returned in their original packaging.
-
Please inspect your order upon receipt and contact us immediately if you receive the wrong or defective item.
5. Cancellation Policy
-
Orders may be canceled within 24 hours of placement. After this period, cancellations are not permitted.
-
If a prepaid order is canceled, processing fees may be deducted from the refund amount.
6. Privacy Policy
-
Your personal information (name, contact details, billing info) is kept strictly confidential and secure.
-
We do not share or sell customer data to any third parties.
-
All payment information is securely handled by our payment gateway provider.
7. Liability & Disclaimers
-
Maane Official is not liable for delivery delays caused by third-party courier services.
-
We reserve the right to cancel or refuse any order if fraudulent activity is suspected or for any other reason at our discretion.
8. Contact Information
For any inquiries regarding orders, payments, or returns, please reach out to us via:
📧 Email: info@maaneofficial.com

